How and when will I receive traveler’s payments?

Most Viewed Article

Before you receive payments, you need to verify your identity. 

To receive payments, all financial account holders must first have their identity verified through a very simple and one-time process. Why do I need to verify my identity?

Once verified, we will transfer traveler payments directly to your financial account. For U.S. users this is to your bank account. For all other countries, payments go to a PayPal account.

Payments are accessible 5-7 business days after the guest checks-in.

“Trusted” users receive payments quicker.
After a few reservations processed through your Futurestay website are connected to real and confirmed travelers by our Trust Team, you will be moved to a “Trusted” user.

At this time, funds will be released to your financial account 1 business day after the reservation is made and paid for with traveler’s credit card.

Please note that payout dates for all Paypal accounts happen on the first and third Mondays of every month. Payouts happen to bank accounts immediately once released.