A Letter to the Futurestay Community

Posted on
April 8, 2020


March 25, 2020

Dear Futurestay Community,

First and foremost, I hope that you and your family are staying safe during this challenging time.

Secondly, I want to update you on the steps Futurestay is taking and the ways we can navigate this global challenge together.

Futurestay is continuing 100% full operations through the COVID-19 crisis; our support and technical teams are working remotely and are fully available to support your rental business. We’re here for the long haul.

As you’re aware, travel and hospitality are among the industries most impacted by COVID-19. Travel is also one of the first industries to make a strong rebound after the world weathers a crisis.

Our team is committed to supporting your business needs, whether you need help issuing refunds for cancellations or guidance on how to mitigate risk for your rental business.

If you’re setting up your connections, your Connection Specialist is standing by to help. You can set up a time to speak with them here.

If you’re already connected, your properties remain online, connected, bookable, and ready for when demand makes its strong rebound. Your Specialist is ready to answer any questions.

Stay safe, stay strong. We will get through this together.


S. Philip Kennard,
CEO | Futurestay

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